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Privacy

PRIVACY POLICY
RebelHoofcare VOF is located at Venneweg 16 9541XN Vlagtwedde (The Netherlands) and is responsible for the processing of personal data as shown in this privacy statement as it applies as of 1 May 2021.

Contact details:
RebelHoofcare VOF:
www.hoofarmor-eu.com / info@rebelhoofcare.com
Venneweg 16 9541 XN Vlagtwedde (The Netherlands)  +31 6 18945079

Personal data that we process
HoofArmor-EU.com processes your personal data because you use our services and / or because you provide this information to us yourself. Below you will find an overview of the personal data we process:

First and last name
Possibly: Company name, VAT number
Address
Telephone number
E-mail address
Special and/or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years, unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16 years. We therefore advise parents / guardians to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@rebelhoofcare.com; we will delete this information.

For what purpose and on what basis we process personal data
We process your personal data for the following purposes:

Handling your payment
Sending newsletters
To inform you about changes to our services and products
Offer you the opportunity to create an account
To deliver goods and services to you
We also process personal data if we are legally obliged to do so, such as information that we need for our tax return
Automated decision-making

We do not make decisions based on automated processing on matters that can have (significant) consequences for people.

How long we store personal data

We keep your data for as long as you are a customer of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a request to forget. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data; We will therefore keep this data for as long as the applicable period runs. However, employees no longer have access to your customer profile and documents that we have produced as a result of your assignment.

Sharing personal data with third parties
We only provide to third parties, and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation. Examples of third parties that (may) process personal data are:

Our hosting party (email / web hosting)
Webdesigner / support (website development, debugging and support)
Payment processors (processing payments)
Reviews (e.g. webwinkelkeur needs an email address to process reviews)
Shipping and logistics (address details for delivering your orders)
Cookies, or similar techniques, that we use

We use technical and functional cookies, as well as analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. It also allows us to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

Google Analytics cookies
Through our website, cookies are placed from the company Google, as part of the "Analytics" service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services. No IP addresses are collected. The data is anonymised.

The main purpose of our cookies is to give you a good shopping experience.

Embedded content from other websites

These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with this embedded content, including interaction with embedded content if you have an account and are logged into that website. We use embedded content from Youtube to show (product) videos. The privacy policy of Youtube (Google) can be found here: https://www.google.de/intl/de/policies/privacy.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by us, and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@HoofArmor-EU.com.

To ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black crossed out / completely illegible in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

We would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

How we protect personal data

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@rebelhoofcare.com

Examples of these measures are:

SSL/TSL encryption (all data transmitted via the website is encrypted so that it cannot be intercepted)
Regular update and management protocol (the webshop software is regularly updated and updated to prevent security vulnerabilities)
Password Policy: We require users to use strong passwords when creating an account
Virusscanners in firewalls
Measures that we do not disclose for extra safety reasons

Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most recent version. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.

Contact Information
RebelHoofcare VOF
Venneweg 16 9541XN Vlagtwedde (Netherlands)
Phone Number: 06-18945079
E-mail address: info@rebelhoofcare.com
Chamber of Commerce number: 88743624
VAT identification number: NL864759976B01